Patient Information

Please take the time to read and understand the following information. Our aim is to establish safe working practices to protect both the patients and the dental team. Please abide by these simple rules and help us to help you. Obey the 2-metre distancing rule Carry out good hand hygiene Carry out coughing etiquette - Remember Catch It, Bin it, Kill it Keep your hands away from your eyes, mouth, and nose CORONAVIRUS If you have symptoms of Coronavirus do not attend the practice. What are the symptoms of Coronavirus • A high temperature • A new continuous cough • Loss or change of smell and/or taste (Anosmia) • Loss of appetite • Sputum production • Aches and pains • Sore throat • Diarrhoea • Nausea/vomiting • Headache • A new rash or discolouration of the fingers or toes. Do not attend the practice if you have been told to self isolate for any reason or travelled back from a country on the red list. Our dental team is doing all they can to ensure you receive the treatment you require in the safest way. We are extremely busy and you may have to wait longer than usual for a suitable appointment. PLEASE BRING A LIST OF YOUR LATEST MEDICATIONS TO YOUR APPOINTMENT SO WE CAN UPDATE OUR RECORDS. 1. Be on time for your appointment. 2. You will be asked to complete some forms online prior to your appointment. This will help us save time and resources when you attend your appointment. 3. Arrive in time to complete and update your medical history form. If you are late, we will not be able to see you. We are operating to a strict schedule. 4. Do not enter if you are feeling unwell or are a household contact of someone with Covid-19. 5. Please report to reception and be mindful of social distancing if it is busy and give people space. 6. Some of our patients are extremely vulnerable and will continue to wear masks. Please be respectful. 7. Our front desk team will be working behind a shield. 8. Use our hand rub at the hand hygiene station by the front door – please carry out good hand hygiene techniques according to the poster. Payment Payments can be taken on the day or by BACS. Communication Communication We are trying to limit the amount of paper communication we use. Email is a safe and easy way to be able to contact you. Please make sure we have an up-to-date email address for you. You can contact us with this information via info@ruthindental.com. Please add our email address to your contact list to prevent emails going into your spam. You may be asked to complete and send information to us prior to your appointment please do so. If you do not have access to or regularly use an email address, paper copies are available. Keeping up to date We will keep you up to date of this evolving situation on our website and Facebook Page. www.ruthindental.com Facebook @ruthindental Click here to download our Private Fees List. Click here to download our Team Members Information. Click here to download our Freedom of Information Publication Scheme. Click here to download our Covid-19 Patient Information Leaflet. Click here to download our Patient Information Leaflet. Click here to download our Privacy Policy. Click here to download our Privacy Notice for Children Click here to download our Patient Complaints Procedure.