Ruthin Dental © 2022 Website designed and maintained by H G Web Designs
RUTHIN DENTAL
WELCOME TO
Patient Information
Please take the time to read and understand the following information. Our aim is to establish safe working practices to protect both the patients and the dental team. Please abide by these simple rules and help us to help you. Obey the 2-metre distancing rule Carry out good hand hygiene Carry out coughing etiquette - Remember Catch It, Bin it, Kill it Keep your hands away from your eyes, mouth, and nose CORONAVIRUS If you have symptoms of Coronavirus do not attend the practice. What are the symptoms of Coronavirus • A high temperature • A new continuous cough • Loss or change of smell and/or taste (Anosmia) • Loss of appetite • Sputum production • Aches and pains • Sore throat • Diarrhoea • Nausea/vomiting • Headache • A new rash or discolouration of the fingers or toes. Do not attend the practice if you have been told to self isolate for any reason or travelled back from a country on the red list. What to do if you have symptoms of Coronavirus? You should stay at home for at least 10 days if you any of these symptoms and follow the self-isolating advice on Public Health Wales website phw.nhs.wales/coronavirus Only contact 111 Wales if: • You cannot cope with your symptoms • Your condition gets wore • Your symptoms do not get better after 7 days If you show symptoms at any time once an appointment with us has been booked, you should contact the practice by phone to cancel Patient attending the practice for a pre booked appointment. DO NOT TURN UP TO THE PRACTICE WITHOUT AN APPOINTMENT. It will likely be some time before dental services return to what you previously experienced as normal. However, our dental team will be doing all they can to ensure you receive the treatment you require in the safest way. Further visits may be necessary to complete treatment and we appreciate your understanding. PLEASE BRING A LIST OF YOUR LATEST MEDICATIONS TO YOUR APPOINTMENT SO WE CAN UPDATE OUR RECORDS. 1. Be on time for your appointment, arrive in time to complete and update your medical history form. If you are late, we will not be able to see you. We are operating to a strict schedule. 2. Do not enter if you are feeling unwell or have been told to self isolate. Please report to reception and be mindful of social distancing if it is busy and give people space. 3. Place your face covering on when entering the building. 4. Please do not bring anything you do not need. 5. Please attend on your own. The exception to this is children and persons in need. 6. To reduce the risk of cross infection the practice toilets are currently closed. 7. Our front desk team will be working behind a shield and will be wearing masks. 8. Use our hand rub at the hand hygiene station by the front door – please carry out good hand hygiene techniques according to the poster. 9. At reception you will be allocated a seat in the waiting room. 10. You will be asked to remove your face covering during the appointment and then reapply it before leaving the surgery. 11. Please make sure you have cleaned your teeth before attending your appointment. 12. Be aware mouth rinses will not be made available to prevent spitting and risk of aerosols. 13. As you exit the surgery you will be asked to use a hand rub and report to reception. Payment Payments can be taken on the day or by BACS. Communication We are trying to limit the amount of paper communication we use. Email is a safe and easy way to be able to contact you. Please make sure we have an up to date email address for you. You can contact us with this information via info@ruthindental.com. Please add our email address to your contact list to prevent emails going into your spam. You may be asked to complete and send information to us prior to your appointment please do so. If you do not have access to or regularly use an email address, paper copies are available. Keeping up to date We will keep you up to date of this evolving situation on our website and Facebook Page. www.ruthindental.com Facebook @ruthindental Click here to download our Private Fees List. Click here to download our Team Members Information. Click here to download our Freedom of Information Publication Scheme. Click here to download our Covid-19 Patient Information Leaflet. Click here to download our Patient Information Leaflet. Click here to download our Privacy Policy. Click here to download our Privacy Notice for Children Click here to download our Patient Complaints Procedure.
RUTHIN DENTAL
WELCOME TO
Patient Information
Please take the time to read and understand the following information. Our aim is to establish safe working practices to protect both the patients and the dental team. Please abide by these simple rules and help us to help you. Obey the 2-metre distancing rule Carry out good hand hygiene Carry out coughing etiquette - Remember Catch It, Bin it, Kill it Keep your hands away from your eyes, mouth, and nose CORONAVIRUS If you have symptoms of Coronavirus do not attend the practice. What are the symptoms of Coronavirus • A high temperature • A new continuous cough • Loss or change of smell and/or taste (Anosmia) • Loss of appetite • Sputum production • Aches and pains • Sore throat • Diarrhoea • Nausea/vomiting • Headache • A new rash or discolouration of the fingers or toes. Do not attend the practice if you have been told to self isolate for any reason or travelled back from a country on the red list. What to do if you have symptoms of Coronavirus? You should stay at home for at least 10 days if you any of these symptoms and follow the self-isolating advice on Public Health Wales website phw.nhs.wales/coronavirus Only contact 111 Wales if: • You cannot cope with your symptoms • Your condition gets wore • Your symptoms do not get better after 7 days If you show symptoms at any time once an appointment with us has been booked, you should contact the practice by phone to cancel Patient attending the practice for a pre booked appointment. DO NOT TURN UP TO THE PRACTICE WITHOUT AN APPOINTMENT. It will likely be some time before dental services return to what you previously experienced as normal. However, our dental team will be doing all they can to ensure you receive the treatment you require in the safest way. Further visits may be necessary to complete treatment and we appreciate your understanding. PLEASE BRING A LIST OF YOUR LATEST MEDICATIONS TO YOUR APPOINTMENT SO WE CAN UPDATE OUR RECORDS. 1. Be on time for your appointment, arrive in time to complete and update your medical history form. If you are late, we will not be able to see you. We are operating to a strict schedule. 2. Do not enter if you are feeling unwell or have been told to self isolate. Please report to reception and be mindful of social distancing if it is busy and give people space. 3. Place your face covering on when entering the building. 4. Please do not bring anything you do not need. 5. Please attend on your own. The exception to this is children and persons in need. 6. To reduce the risk of cross infection the practice toilets are currently closed. 7. Our front desk team will be working behind a shield and will be wearing masks. 8. Use our hand rub at the hand hygiene station by the front door – please carry out good hand hygiene techniques according to the poster. 9. At reception you will be allocated a seat in the waiting room. 10. You will be asked to remove your face covering during the appointment and then reapply it before leaving the surgery. 11. Please make sure you have cleaned your teeth before attending your appointment. 12. Be aware mouth rinses will not be made available to prevent spitting and risk of aerosols. 13. As you exit the surgery you will be asked to use a hand rub and report to reception. Payment Payments can be taken on the day or by BACS. Communication We are trying to limit the amount of paper communication we use. Email is a safe and easy way to be able to contact you. Please make sure we have an up to date email address for you. You can contact us with this information via info@ruthindental.com. Please add our email address to your contact list to prevent emails going into your spam. You may be asked to complete and send information to us prior to your appointment please do so. If you do not have access to or regularly use an email address, paper copies are available. Keeping up to date We will keep you up to date of this evolving situation on our website and Facebook Page. www.ruthindental.com Facebook @ruthindental Click here to download our Private Fees List. Click here to download our Team Members Information. Click here to download our Freedom of Information Publication Scheme. Click here to download our Covid-19 Patient Information Leaflet. Click here to download our Patient Information Leaflet. Click here to download our Privacy Policy. Click here to download our Privacy Notice for Children Click here to download our Patient Complaints Procedure.
Ruthin Dental © 2022
Website designed and maintained by H G Web Designs
